Shipping policy
We currently ship within the United States only.
Shipping rates and delivery times
Standard shipping (3–5 business days) is $8 on orders under $50 and free on orders of $50 or more after discounts. Express (1–2 business days) is $15 on any order. US only.
Delivery times are estimates and begin once your order ships. Orders are typically processed within 1–2 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information when your order ships.
Pre-launch products
Products marked "Coming Soon" are not yet available for purchase and cannot be ordered.
Lost or damaged packages
If your package is lost or arrives damaged, email ops@firstsignalgames.com with your order number (and photos for damaged items) within 30 days, and we will make it right with a replacement.
Address accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact
First Signal Games LLC, 11128 Windpoint Drive, Tampa, FL 33635. Email: ops@firstsignalgames.com